Privacy Policy

Midnight Stack Supper is a vibrant Australian restaurant that offers creative comfort food and social offline poker nights. We are committed to protecting your privacy and handling your personal information in a transparent, responsible and secure way.

This Privacy Policy describes how we collect, use, disclose and safeguard your personal information when you:

• Visit our website at https://midnightstacksupper.com
• Make a reservation or booking enquiry
• Contact us about private events or group bookings
• Join or enquire about our offline poker nights (social, no real-money gambling)
• Interact with us via email, phone, social media or in person

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

The information we collect depends on how you interact with Midnight Stack Supper. We may collect the following categories of information:

Information you provide to us directly

• Contact details: your name, email address, phone number and suburb or city.
• Reservation details: preferred date and time, number of guests, seating preferences, special occasions and any notes you choose to share (for example dietary requirements or accessibility needs).
• Event and group booking information: details about your event type (such as birthday celebration, corporate dinner or team event), expected guest numbers, budget preferences and any event-specific requests.
• Poker night interest information: your name and contact details, preferred night or session and any relevant group booking information for offline poker evenings.
• Communication content: records of your correspondence with us, including emails, online enquiries, messages through our contact form and any feedback or reviews you provide directly.

Information collected automatically

When you visit our website, certain information is collected automatically using cookies and similar technologies (see the section on Cookies and Tracking Technologies for more detail), including:

• Technical data: IP address, browser type and version, device type, operating system, language settings and referring URLs.
• Usage data: pages you visit on the site, the time and date of your visits, time spent on each page, links you click and interactions with website features.

Sensitive information

We generally do not seek to collect sensitive information (such as health, racial or ethnic origin or religious beliefs). However, we may collect limited health-related information you choose to provide, for example details about allergies or dietary requirements, so that we can safely cater to your needs. We will only use this information for the purpose for which you provide it.

We use the personal information we collect for the following purposes, as permitted by Australian privacy law:

Reservations, bookings and customer service

• Processing and managing restaurant reservations and table bookings.
• Coordinating private events, corporate dinners, team celebrations and venue hire.
• Managing attendance for our offline poker nights, including social and group bookings.
• Responding to your questions, requests and feedback submitted via the website, phone, email or social media.

Improving our services and website

• Understanding how guests use our website so we can improve navigation, content and user experience.
• Analysing trends and preferences to refine our menu, events and overall hospitality offering.
• Maintaining the security and performance of our website and digital systems.

Marketing and communications

• Sending you service-related messages about your bookings, event enquiries or changes to our operations.
• With your consent where required, providing updates about restaurant news, special menus, private dining options and social offline poker events.

Legal, compliance and risk management

• Complying with our legal obligations, including record-keeping and responding to lawful requests from authorities.
• Protecting our rights, safety, property and the security of our guests, team members and partners.

We do not use your information to promote or provide online casino services, online poker, sports betting, real-money gaming, gambling services, betting operators or gambling affiliate links. Our poker nights are strictly offline and organised exclusively for social entertainment without real-money gambling, wagering or cash prizes.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and from unauthorised access, modification or disclosure. These steps include:

• Using secure systems and reputable service providers to store reservation and enquiry information.
• Implementing access controls so that only authorised team members can access personal information required for their role.
• Using technical safeguards such as password protection, security configuration and, where supported by our providers, encryption in transit.
• Maintaining policies and procedures that support responsible handling and disposal of personal information.

While we take security seriously and work with trusted partners, no system can be guaranteed as completely secure. You can help protect your information by using up-to-date browsers and devices and by contacting us promptly if you suspect any unauthorised use of your information in connection with Midnight Stack Supper.

Our website at https://midnightstacksupper.com uses cookies and similar technologies to provide a smooth, enjoyable browsing experience and to help us understand how guests use the site.

Types of cookies we may use

• Essential cookies: required for core site functionality and security, such as enabling basic navigation and access to secure areas of the site.
• Performance and analytics cookies: help us understand how visitors interact with our pages, which sections are most popular and how we can improve usability and content.
• Preference cookies: remember certain choices you make (for example, preferred contact options) to personalise your experience.

We do not use cookies or tracking technologies to support online casino services, online poker platforms, real-money betting, gambling operators or gambling affiliate marketing.

Your cookie choices

You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. Please note that if you disable certain cookies, parts of our website may not function as intended.

For more detail about how we use cookies, please refer to our dedicated Cookie Policy.

We work with reputable third-party providers to help us run Midnight Stack Supper efficiently and to offer convenient services to our guests. These providers may collect, store or process personal information on our behalf, in line with their own privacy practices and our instructions.

Examples of third-party services we may use include:

• Booking and reservation platforms: to manage online reservations, event enquiries and guest communications.
• Website hosting, security and analytics providers: to host our website, monitor performance and understand how visitors use the site.
• Payment and billing providers: to securely process payments for deposits or event-related charges where applicable.

Where practicable, we seek to ensure that our service providers:

• Only access the personal information they need to perform their services.
• Use appropriate security measures to protect your data.
• Handle personal information in a way that is consistent with applicable privacy laws.

We do not sell your personal information and we do not partner with online gambling operators, online poker platforms or betting affiliates in connection with our offline poker nights or otherwise.

We keep personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy or as required by law. The length of time we retain information depends on factors such as:

• The type of information and the reason we collected it.
• Our legal and regulatory obligations, including record-keeping requirements.
• The need to resolve queries, manage complaints or protect our legal rights.

When personal information is no longer required for our business or legal purposes, we will take reasonable steps to delete it or de-identify it so that it can no longer be used to identify you.

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have a number of rights in relation to the personal information we hold about you. Subject to certain limitations, these include the right to:

• Access your information: request confirmation of whether we hold personal information about you and, if we do, request access to that information.
• Request corrections: ask us to correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
• Request deletion or de-identification: in some circumstances, request that we delete or de-identify personal information we hold about you when it is no longer required for a lawful purpose.
• Opt out of marketing: opt out of receiving direct marketing communications from us at any time by using the unsubscribe option provided or by contacting us.
• Make a complaint: lodge a privacy complaint with us and, if you are not satisfied with our response, with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, or to ask a question about how we handle your personal information, please contact us using the details in the How to Contact Us section below. We may need to verify your identity before we can respond to certain requests.

Midnight Stack Supper is a family-friendly venue, and we welcome guests of different ages to dine with us. However, our website and online services are primarily intended for adults.

We do not knowingly collect personal information from children under the age of 16 without the consent of a parent or legal guardian. If you are under 16, please ask a parent or guardian to contact us or complete any online forms on your behalf.

If we become aware that we have inadvertently collected personal information from a child under 16 without appropriate consent, we will take reasonable steps to delete or de-identify that information as soon as practicable.

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, technology, legal requirements or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice on our website where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions about this Privacy Policy, wish to access or correct your personal information or would like to make a privacy complaint, you can contact Midnight Stack Supper using the following options:

• Online: via our Contact Us page
• In writing: details provided on our Contact Us page

We will acknowledge and respond to privacy enquiries and complaints within a reasonable timeframe and will work with you to resolve any concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further guidance.

This Privacy Policy, and any dispute arising out of or in connection with it, is governed by the laws of Australia and, where relevant, the laws of the Australian state or territory in which Midnight Stack Supper operates.

We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website or providing us with your personal information, you submit to the exclusive jurisdiction of the courts of Australia in relation to any matters arising from this Privacy Policy, subject to any mandatory statutory rights you may have under applicable law.